Current Positions

Member Service Representative - Permanent Full Time - Niverville location

The Position:

Reporting to the Supervisor, Member Services, the Member Service Representative follows a program of education and skills development to acquire products and services knowledge and member service skills to accurately and efficiently provide transactional service to all members.  This position contributes to the overall member service experience that is consistent with Niverville Credit Union’s Vision, Mission and Values.  The Member Service Representative responsibilities include answering members’ questions regarding credit union products and services and referring those members requiring additional advice or assistance to other specialists with the credit union.  The Member Service Representative is required to participate in compliance training applicable to the position and ensure that all tasks performed comply with Niverville Credit Union policies and procedures.  This position is 76 hours bi-weekly located in Niverville, Manitoba.

The role entails:

  • Providing transactional service to members with accuracy, open and closing of memberships and handling cash
  • Soliciting new members and contributing to overall business development through service excellence, product knowledge and quality referrals. Contributing to the achievement of branch sales and service targets and marketing plans.
  • Maintain strict confidentiality when dealing with transactions, ensuring that member information is kept private and secure.
  • Excellent computer skills including Excel, Word, Outlook
  • Excellent verbal and written communication skills
  • Strong customer service and interpersonal skills
  • Good judgment and decision-making capabilities
  • Team player 

Qualifications and experience that would be an asset, but not a requirement as we will train the right candidate:

  • 1 year of job-related experience with High School diploma
  • Previous banking experience and working with the public is preferred
  • Working understanding of Credit Union services, philosophies and principles

 What do we offer?

  • A welcoming and friendly team-oriented culture
  • Competitive salary
  • Comprehensive benefits package

Please forward your resume and cover letter by Friday, June 21st

Samantha Webster
Niverville Credit Union
62 Main Street
Niverville, MB R0A 1E0
Fax: 204.388.9970

We would like to thank all Candidates for their interest; however only those considered for an interview will be contacted.