NIVERVILLE CREDIT UNION

Receptionist Full Time: open until filled

Niverville Credit Union, with branches in Niverville, Steinbach and Landmark, serves over 9,700 members throughout Southeastern Manitoba and has approximately $510 million in assets under administration. We have a staff complement of over 40 employees spread over 3 Branches.  The position is full-time hours, located out of the Niverville Branch. 

The Position:

We are seeking a team player with a strong service focus, a high level of accuracy and an ability to offer products and services to assist members in meeting their financial goals.

Reporting to the Supervisor, Member Services, the Receptionist follows a program of education and skills development to acquire products and services knowledge and member service skills to accurately and efficiently provide transactional service to all members.  This position contributes to the overall member service experience that is consistent with Niverville Credit Union’s Vision, Mission and Values. The Reception responsibilities include answering members’ questions regarding credit union products and services and referring those members requiring additional advice or assistance to other specialists within the credit union.

1.  Member Service:  Works to assist members as they come into the branch and answers incoming member calls and email inquires, making appointments and routing calls.  Works with members to open personal subaccounts, set up debit cards and online banking.

2.  Administrative Support:  Works with getting mail, including courier packages, recording and disbursing all to appropriate departments or individuals.  Other administrative work includes updating Insurance Policies, Foreign Exchange on DNA, website and display boards.

3.  Compliance:  Participate in compliance training applicable to the position and ensure that all tasks performed comply with Niverville Credit Union policies and procedures.

EDUCATION & EXPERIENCE

The competencies for this position would require a minimum grade twelve diploma, previous banking experience and experience in working with the public is preferred.  Sales and Service experience along with basic computer application skills are an asset.

We thank all candidates for their interest; however, only those considered for an interview will be contacted.  Those interested in applying for this position are asked to submit a resume with cover letter no later than Friday, October 2^nd, 2026 to:

Samantha Webster

Niverville Credit Union

62 Main Street

Niverville, MB R0A 1E0

Email: samantha.webster@nivervillecu.mb.ca

September 11, 2026

Member Service Representative part-time
Niverville Credit Union

Niverville Credit Union, with branches in Niverville, Landmark and Steinbach, serves over 9,700 members throughout Southeastern Manitoba and has approximately $510 million in assets under administration.

We have a staff complement of over 40 employees spread over 3 Branches. 

We are currently recruiting for a part-time Member Service Representative position for our Steinbach branch with the expectation of floating to the other branches on business needs.  Availability to work on Wednesday evenings and Saturdays is required.

OVERVIEW

Reporting to the Member Services Supervisor, the Member Service Representative follows a program of education and skills development to acquire products and services knowledge and member service skills to accurately and efficiently provide transactional service to all members.  This position contributes to the overall member service experience that is consistent with Niverville Credit Union’s Vision, Mission and Values. The Member Service Representative responsibilities include answering members’ questions regarding credit union products and services and referring those members requiring additional advice or assistance to other specialists within the credit union.

KEY COMPONTENTS

Providing transactional service to members with accuracy, open and closing of memberships and handling cash.

Soliciting new members and contributing to overall business development through service excellence, product knowledge and quality referrals.  Contributing to the achievement of branch sales and service targets and marketing plans.

Maintaining confidentiality when dealing with transactions, ensuring that member information is kept private and secure.

EDUCATION & EXPERIENCE

The competencies for this position would require a minimum grade twelve diploma, previous banking experience and experience in working with the public is preferred.  Sales and Service experience along with basic computer application skills are an asset.

We thank all candidates for their interest; however, only those considered for an interview will be contacted.  Those interested in applying for this position are asked to submit a resume with cover letter to:

Lillis Penner

Member Services Supervisor

Email: lillis.penner@nivervillecu.mb.ca